Call Us Anytime: +27 16 931 0784

Innovative call centre solutions

Quality is our middle name

We help Everyone to use Computer more effeciency

MTL Computer Network Solutions offers clients the ability to fully outsource inward and outward contact centres, creating an effective and coherent channel of communication with the end customer. MTL Computer Network Solutions contact centres are staffed by highly qualified personnel and are geared toward innovative customer service and first call resolution.Outward bound contact centres enable the client to proactively contact, manage and maintain customer bases. Outward bound contact centres include not only call centres but also field staff that develop and sustain communication with the client and end customer.Inward bound contact centres offer a “one number” access facility for the client’s end-users which gives rise to increased customer satisfaction. The end-customer remains unaware that the call is not directed in-house, giving clients the ability to manage customer relationships within the context of their specific brand identity.
Our services include:

  • Outward bound telesales.
  • Customer feedback and satisfaction surveys.
  • Market research/Field sales/Database clean-ups.
  • Product recall campaigns and Inward bound telesales.
  • Customer care centres.

About Us

MTL CNS is an end-to-end IT Solutions and maintenance company that provides cutting-edge business solutions to SMMEs and government.The company was registered with CIPRO company number 2009/163055/23.

Our Services

Our services range from designing and commissioning computer network systems, developing client-specific web and mobile applications, to securing clients’ online environment.

Values

• Integrity
• Value-for-money
• Continuous Improvement
• Innovation
• Solutions-orientation
• Quality
• Excellence

Contact Information

Phone: +2716 931 0784
Fax: +2716 931 0784